Brisbane, QLD

Phone hours: Mon–Fri 5am–9pm, Sat–Sun 7am–4pm Call us Contact us

Questions? Read the FAQ

Contact us

Get a quote, book a service or ask a question. Phone hours: Mon–Fri 5am–9pm, Sat–Sun 7am–4pm (Brisbane time).

Contact

Get a quote or book a service

Call us about scrap metal pickup, services, listings, hire or membership during our phone hours, or email us.

  • Email
  • Phone hours (Brisbane time)Mon–Fri 5am–9pm
    Sat–Sun 7am–4pm
  • LocationBrisbane, QLD. We come to you to collect scrap metal.
  • Company directorJohn Carter
  • Company detailsReal Time Traders Pty Ltd
    ABN 54 642 170 438
    ACN 642 170 438

Talk to us

Call us during phone hours (Mon–Fri 5am–9pm, Sat–Sun 7am–4pm) or email us. We'll help with scrapping pickups, hire, listings, jobs and membership questions. The online enquiry form is coming soon.

Call us

Opens your email app. Address:

Handy to have ready when you call or email

  • What you need, or what you have to sell or scrap
  • Your suburb and when suits you
  • Photos or sizes, if you have them

FAQ

Frequently asked questions

Can't find your answer? Call us using the button above during phone hours.

When can I call?

Our phone hours are Monday to Friday 5am–9pm and Saturday–Sunday 7am–4pm, Brisbane time. Call during those hours about scrap metal pickups, hire and anything else.

Do I need a membership to use the site?

No. Anyone can browse the marketplace, jobs and hire range without an account. To post a job you only need a free account (a connection fee applies when you accept a quote). To buy or sell you need Basic ($4.99/month), and to quote on jobs Bronze or higher.

What do Basic, Bronze, Silver and Gold include?

A free account lets you post jobs (up to 5 open at a time) and pay a connection fee per assigned job. Basic adds buying, selling (10 active listings) and waives the job connection fee. Bronze adds quoting on jobs and tenders (20 quotes a month), 30 listings and unlimited open jobs. Silver adds 60 quotes, 100 listings, 2 featured listings a month, a verified badge, hire priority and 5% off hire. Gold adds unlimited quotes and listings (fair use), 10 featured listings, a business profile, analytics, 10% off hire, priority support and up to 5 team users. See the comparison table. Pricing and features may change.

How much does membership cost?

Introductory pricing, in AUD: browsing and a free account cost nothing (free accounts pay a connection fee per assigned job). Basic is $4.99/month, Bronze $19.99/month, Silver $39.99/month and Gold $79.99/month. Pay yearly and get 2 months free ($49.90, $199.90, $399.90 or $799.90 a year). Pricing and features may change.

How do jobs and tenders work?

Post a job with a title, category, suburb, budget and description. Workers send quotes (tenders), you compare them and choose who does the work. You only need a free account to post. A connection fee applies when you accept a quote unless you're a paid member, and the worker you choose pays a service fee on the job. Online posting, payments and dispute handling will be explained here when accounts launch.

What fees apply to jobs and tenders?

Two fees, and only once a quote is accepted. Posters on a free account pay a one-off connection fee of $9.95 to $59.95 (based on the accepted quote price). It's waived for paid members (Basic and up). Workers pay a service fee of 12.5% to 20% of the job price on jobs they win, deducted when they're paid. See job fees.

How is the worker service fee worked out?

It depends on your fee level, which is based on what you've earned in the last 30 days and your completion rate over your last 20 assigned jobs. Level 1 (under $880) pays 20%, Level 2 ($880+) 18.5%, Level 3 ($2,650+) 14.9% and Level 4 ($5,300+) 12.5% of the job price. If you don't win a job, you don't pay.

Are there fees on marketplace sales or hire?

No. Buying and selling in the marketplace and hiring equipment have no extra fees beyond your membership. Hire is priced on request.

Can I quote on jobs as a worker or tradie?

Yes, with Bronze membership or higher (from $19.99/month, 20 quotes a month). Build a profile, browse jobs by category and suburb, and send quotes. Quoting goes live when accounts launch.

Can I change or cancel my membership?

Paid memberships aren't live yet, so nobody can be charged. Monthly plans will renew each month and annual plans each year. Full cancellation and refund terms will be published before memberships launch.

What metals do you collect?

Common examples include gold, silver, copper, brass, aluminium and catalytic converters. Not sure about something? Call and ask.

Which suburbs do you cover?

We're based in Brisbane. For scrap metal pickups we come to you to collect it. Call to check your suburb.

How much does trailer hire cost?

Pricing depends on the trailer and hire period, so it's currently price on request. Call us and we'll give you a price.

How does tool and plant hire work?

Tell us what you need, where and for how long, and we'll confirm availability and a price. Everything is currently price on request, and we'll explain hire periods, pickup or delivery (to be confirmed) and any deposit when you call.

Do you hire portable toilets?

Yes. Portable toilets are part of our plant hire range for building sites, renovations and events. Call to check unit types and servicing. Pickup or delivery: to be confirmed.

How do I list my trade business?

Trade profiles come with Bronze membership and above, which launches with accounts. In the meantime, call us and we'll talk you through it.

Can I sell or donate items through the marketplace?

Yes. When accounts launch, members can list items to sell, or give goods away to someone in the community through Donated items.

Phone hours: Mon–Fri 5am–9pm, Sat–Sun 7am–4pm

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